Privacy Policy | Myvi Malaysia - Data Protection & Privacy

Last Updated: January 2025

Myvi Malaysia ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.myvi.com.my or use our services.

1. Information We Collect

1.1 Personal Information

When you submit an enquiry or contact us, we may collect the following personal information:

Full name
Phone number
Email address
Location/State
Vehicle preferences and requirements
Any additional information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on pages
Referring website
Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries – We use your contact information to respond to your questions and provide quotations
To process your vehicle purchase – We use your information to facilitate the car buying process, including loan applications
To communicate with you – We may contact you about promotions, new models, or updates that may interest you
To improve our services – We analyze usage data to improve our website and customer experience
To comply with legal obligations – We may use your information to comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Perodua – As an authorized dealer, we may share information with Perodua for vehicle registration and warranty purposes
With financial institutions – With your consent, we share necessary information with banks for loan processing
With service providers – We may share information with trusted service providers who assist us in operating our business
Legal requirements – We may disclose information when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Personal Data Protection Act 2010 (PDPA), you have the following rights:

Right to access – You can request access to your personal data that we hold
Right to correction – You can request correction of inaccurate or incomplete data
Right to withdraw consent – You can withdraw your consent for us to process your data
Right to prevent processing – You can request that we stop processing your data for marketing purposes

To exercise these rights, please contact us at info@myvi.com.my.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookies through your browser settings, but disabling cookies may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@myvi.com.my
Phone: +60 12-345 6789
WhatsApp: +60 12-345 6789